Client Manager

  • Full Time
  • Ireland

Website lQEQ

You will lead the delivery of high-quality trade settlement services to a portfolio of clients, managing a team across global delivery locations. Acting as a subject matter expert, you will oversee complex trade settlement activity, ensure operational excellence, and maintain strong relationships with clients, counterparties, and internal stakeholders. This role combines technical expertise, people leadership, and client management in a fast-paced financial services environment.

 

What you will do

 

You will oversee a portfolio of trade settlement clients, ensuring accurate, timely, and high-quality service delivery in line with agreed service levels

You will manage and develop a team of Loan Settlement Analysts and Senior Loan Settlement Analysts, monitoring quality, efficiency, and workload allocation

You will act as the primary escalation point and subject matter expert for trade settlements, supporting teams and clients with issue resolution

You will proactively liaise with clients, counterparties, agents, and treasury teams to ensure smooth settlement execution and funding readiness

You will review, delegate, and sign off settlement activity, ensuring accurate system input, reporting, and month-end deliverables

You will develop and enhance procedures and training materials, driving knowledge transfer, process improvement, and risk mitigation.

What we offer

 

Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile

Wellbeing: additional social benefits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP

Annual leave: our employees are entitled to 25 days paid leave plus all Ireland public holidays

Enhanced maternity and paternity, including shared parental leave and adoption leave

Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements.

Qualifications

 

You have a third-level qualification in Business or a related discipline and several years’ experience in trade settlements, loan operations, or corporate lending

You have strong working knowledge of trade settlement platforms and market tools such as ClearPar, Bloomberg, and loan administration systems (Allvue advantageous)

You’ll have experience with LSTA / LMA settlement markets (preferred)

You have experience managing or supporting teams, with the ability to delegate effectively and maintain high quality standards

You are highly organised with strong Excel skills and the ability to analyse, input, and validate complex financial data

You are proactive, detail-oriented, and comfortable working under pressure to meet tight deadlines

You bring excellent communication, stakeholder management, and problem-solving skills, with a strong commercial mindset.

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