Reservation Agent

  • Full Time
  • Malta

Website Ruby

You’re a pro when it comes to planning and behind-the-scenes magic? You believe that your work should be a place with personality and soul, where new ideas come to life? Then you are the missing olive to our Martini, the missing melody in our music and the heartbeat of our Rubyverse.

 

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe’s most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. Our Corporate Office on the beautiful island of Malta, bundles together with the teams in Munich, all front office, marketing and revenue activities outsourced from the hotels.

 

The central reservations department is responsible for processing booking enquiries and incoming payments for room reservations for all our hotel locations.

 

Join us and make it your own story

 

Trust us, you won’t get bored, as you:

 

carry out daily arrival and departure checks

advise our international guests by email and phone and guarantee a meaningful guest experience

are responsible for the maintenance of our PMS and other hotel specific systems as well as all our guest and customer data

check existing reservations as well as incoming payments

compile monthly overnight stay statistics and ensure smooth handling of commissions

We’ve been waiting for you, since you have/are:

 

professional training or completed studies in the field of hotel management

already gained initial experience in a comparable position at the front office or in group reservations

a warm and welcoming personality with excellent communication skills

a proactive mindset and you love taking the initiative to get things done

think analytically, act methodically, and demonstrate a strong sense of responsibility and quality awareness

well-versed in the MS Office universe and have worked with several reservation systems

fluent in both German and English, both spoken and written

What’s in for you? That’s how we groove:

 

Ruby, Ruby, Ruby

 

your style, your smile, your ideas – bring your personality to work

better together – at work, during team events or just because it’s Monday

‘Cause I’m having a good time

 

less work, same money – for us, full-time means 35 hours and every hour counts

no more excuses – we support your sports program

Money, Money, Money

 

sharing is caring – thanks to our opening and profit-sharing bonus, your account will grow when Ruby grows

no matter how you get to work – a mobility allowance comes on top

take it to the next level – secure yourself some extra cash through profit-sharing, talent scouting and semi-annual special payments

Ain’t no mountain high enough

 

level up your game – Ruby takes you to the top

innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it

Where have you been so long?

 

Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic – there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players.

 

 

 

 

 

 

 

 

 

 

 

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