Website UNICEF
Key functions, accountabilities and related duties/tasks:
1. Transactional Processing with Accuracy and Compliance and Client Service
Ensure accurate and timely processing of financial transactions and all HR, recruitment and payroll processes are administered accurately, in compliance with policies and procedures. Monitor and verify data to uphold the highest standards of accuracy, quality and confidentiality. Ensure data privacy and protection in all activities.
2. Timely Process Completion
Timely and error free processing and financial integrity: Efficiently planning and prioritizing tasks based on the workload and timelines of case requests. This includes keeping abreast of Service Level Agreements (SLA) compliance each month and using daily monitoring reports/systems/dashboards to manage workload effectively. Adherence to procedures and policies, case management guidelines, timelines, and SOPs for maintaining compliance, consistency, and financial accuracy.
3. Documentation & Knowledge Management
Contribute to the process of updating knowledge articles, FAQs, etc. In addition, contribute to the timely update of SOP, step-by-step guides and working documentation
Participate in knowledge-sharing activities, promote a culture of continuous learning, and support process improvements.
4. Continuous Improvement and Simplification:
To ensure continuous improvement mindset to identify opportunities to simplify, streamline and standardize the processes in the most effective manner. This in turn should help ensure processes and efficiency maximization.
5. Stakeholder Collaboration:
Collaborate with internal and external stakeholders to ensure effective communication and coordination. For any business process and system related changes, participate in testing that ensures proper calculations.
To qualify as an advocate for every child you will have…
Education: Completion of secondary education (i.e., high school diploma) is a minimum requirement. preferably supplemented by technical or university courses related to the field of work.
Work Experience:
A minimum of five (5) years of relevant work experience in finance, human resources, administration or other relevant field of work is required. A completed BA degree qualifies as 3 years’ experience and Master`s degree qualifies as 2 years of relevant experience.
Working knowledge of Microsoft Suite Products (MS Word, MS Excel and MS PowerPoint) is required.
Skills: Excellent communication, presentation and problem-solving skills, digital tools and systems knowledge are required. Ability to manage tasks and projects effectively and prioritize is required.
Language Requirements: Fluency in English (verbal and written) is required.
Desirables:
Previous hands-on experience in planning, organizing and delivering general human resources, onboarding, benefits & entitlements, payroll, and/or offboarding support services, preferably in services shared centers, is highly desirable.
Experience in recruitment administration or talent management support is desirable.
Experience in the fields of Accounts Payable, Master Data, General Accounting, Financial Controlling, Treasury, Fraud Prevention, Transaction Level Monitoring and Corporate Card Administration is highly desirable.
Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish) is highly desirable.
Experience in a shared service center or at an international organization are desirable.