Website SwissLinx
On behalf of our client, we are seeking a commercially driven Key Account Manager to manage and expand strategic relationships in the packaging sector. This role focuses on driving revenue, ensuring project delivery, and maintaining high customer satisfaction across a diverse client base.
Job description
Build and maintain long-term relationships with key customers across packaging value chains, including brand owners, co-packers, and converters.
Understand customer requirements and offer tailored solutions leveraging product capabilities from multiple production sites.
Support new packaging development initiatives and collaborate directly with client teams.
Identify new market opportunities and help grow the customer base.
Develop and implement sales strategies to meet revenue targets and strengthen market position.
Monitor industry trends, competitor moves, and client behavior to inform strategy.
Collaborate closely with production, logistics, R&D, and quality teams across locations.
Ensure seamless execution of orders and high service standards.
Track account performance and customer satisfaction using defined KPIs.
Lead negotiations on pricing, terms, and contracts to ensure mutual benefit and compliance
Act as a key point of contact for both technical and commercial matters.
Represent the company at industry events, trade fairs, and client meetings.
Requirements
Bachelor’s degree in business, Engineering, or a related field.
Proven track record in account management or technical sales within the packaging or materials industry.
Strong communication, negotiation, and relationship-building skills.
Knowledge of metals or flexible packaging materials is an asset.
Native-level German; fluent English; additional languages are a plus.
Proficiency in MS Office and ERP systems (preferably SAP).
Travel is required.